Missions

TSF develops a mobile solution for information collection, management and monitoring for a food aid programme in response to the drought crisis in Guatemala's Dry Corridor.

Within the framework of operational partnerships with the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) and the Association of South-East Asian Nations (ASEAN), Télécoms Sans Frontières is the go-to organisation for providing technical expertise and training workshops on the application of emergency telecommunications in the humanitarian context.

TSF developed an information diffusion system for the protection of migrants in transit and asylum seekers in Mexico, Guatemala and Colombia.

TSF organised a capacity building programme to strengthen the humanitarian response system through the optimal use of technologies

The 7.4 magnitude earthquake that rocked the San Marcos department of Guatemala in November 2012 caused a great deal of destruction and several dozen deaths and disappearances. TSF offered telecommunication assistance to relief organisations, and provided calls to people in temporary shelters.

The northern suburbs of Bangkok are under water. TSF evacuated its regional base and set up telephony operations in neighborhoods where the network had been affected.

Between August 2010 and February 2011, TSF trained 102 staff members from organisations and humanitarian agencies in Asia and Central and Latin America to improve effective use of telecommunications service in emergency situations.

TSF developed an information system to facilitate pregnant women's access to malaria treatments on the Burmese border.

The heavy rains in the autumn of 2010 caused major floods in southern Thailand and northern Malaysia. A TSF team deployed to the Hat Yai province, where water levels had reached 3m, to assess the state of communications networks. TSF supported relief efforts as well as the local population.

Despite a peace agreement signed in 2003, the provinces of eastern DRC are the scene of repeated violence. In the district of Uélé alone, at least 135,000 people were displaced, 900 killed, and more than 700 kidnapped. At the request of UNICEF, TSF installed a telecom centre at the Monuc camp in Dungu. This connection allows United Nations agencies present to respond to the need of thousands of displaced people living on this huge camp.

In response to the storm that blew over the south of France, the TSF headquarters offered assistance to local authorities in 4 departments of the southwest. TSF teams installed satellite lines in the Prefecture of Pau and in 11 towns in the region.

Mitwaba is located in the Katanga region of southeastern Democratic Republic of Congo. This initially 4,000-strong village is now home to around 20,000 refugees following the conflict between Mai Mai rebels and the Congo's regular army. In May, the rebels surrendered their arms and improved security conditions, enabling the humanitarian community to support the population and local authorities. As a partner of the Emergency Telecommunications Cluster, TSF was in charge of ensuring the first emergency phase by implementing reliable telecom solutions in shared service and managing the transition for the duration of the emergency.